Data Protection & Privacy

Privacy Policy

Last updated: October 6, 2026 • Effective date: October 6, 2026

Your Privacy Matters to Us

Beauty Drivers is operated by EYETECHYN SOFTWARE YAZILIM LİMİTED ŞİRKETİ (Registered in Turkey, Mersis No: 0383101086400001, Tax No: 3831010864, Address: Kısıklı Mah. Alemdağ Yan Yolu Cad. Aşiyan Apt. No: 17 İç Kapı No: 0 Üsküdar / İstanbul). We are committed to safeguarding personal information under GDPR, CCPA, and global privacy frameworks. We never sell your personal data or your salon clients' information to third parties. For privacy inquiries or data requests, contact info@beautydrivers.com.

1. Introduction and Scope

Beauty Drivers is operated by EYETECHYN SOFTWARE YAZILIM LİMİTED ŞİRKETİ (Registered in Turkey, Mersis No: 0383101086400001, Tax No: 3831010864, Address: Kısıklı Mah. Alemdağ Yan Yolu Cad. Aşiyan Apt. No: 17 İç Kapı No: 0 Üsküdar / İstanbul) (“we”, “us”, “our”, or “EYETECHYN SOFTWARE”). We respect your privacy and are dedicated to protecting personal data. This Privacy Policy describes how we collect, use, process, disclose, and protect personal data when you visit our website (beautydrivers.com), register for an account, subscribe to our software-as-a-service (SaaS) platform, or interact with our services.

Please read this Privacy Policy carefully alongside our Terms of Service.

2. Roles Under Data Protection Laws (GDPR & Global Regulations)

Under the General Data Protection Regulation (EU GDPR), UK GDPR, and similar international statutes:

  • EYETECHYN SOFTWARE (Beauty Drivers) as Data Controller: We act as the Data Controller with respect to account registration information, customer contact details, billing metadata, and usage information that we collect directly from you (the salon owner, manager, or authorized representative) to provide and maintain your subscription.
  • EYETECHYN SOFTWARE (Beauty Drivers) as Data Processor: When you enter or upload information about your salon's end clients (e.g., client names, contact numbers, appointments, notes, preferences) into our software, you are the Data Controller of that data, and we process that data solely as a Data Processor on your behalf and in accordance with your instructions.

3. Information We Collect

We may collect and process the following categories of information:

A. Account & Profile Data

Name, business email address, phone number, password hash, salon name, business address, country, and tax/VAT identification number (if applicable).

B. Billing & Payment Transaction Metadata

When you purchase a subscription or tokens, payments are processed by our Merchant of Record and payment gateway partner, Paddle.com. We receive transaction confirmation metadata (e.g., plan chosen, transaction ID, date, currency, last 4 digits of payment card, invoice status). Beauty Drivers does not collect, receive, or store raw credit/debit card numbers or bank security codes on our servers.

C. Salon Operational & Customer Data

Services catalog, pricing, employee rosters, working hours, appointments, and client records entered into your salon tenant database.

D. Technical, Device, and Usage Information

IP addresses, browser type and version, language preference, operating system, time zone settings, referral URLs, and interactions with our application features.

E. Communication & Messaging Logs

Delivery timestamps, destination phone numbers, and status indicators for automated appointment confirmation and reminder messages sent via WhatsApp or email.

4. Legal Bases and How We Use Your Data

We process personal data under the following lawful bases:

  • Performance of a Contract: To provision your salon management workspace, manage user authentications, process subscriptions, and dispatch automated appointment reminders.
  • Legitimate Interests: To protect the security and integrity of our platform, detect fraudulent activity, monitor uptime, and improve user experience.
  • Legal Obligations: To comply with tax, invoicing, and accounting requirements, as well as statutory record retention rules.
  • Consent: Where you have explicitly opted in, such as for receiving product updates or promotional communications (which you may withdraw at any time).

5. Sub-processors and Third-Party Sharing

We do not sell, rent, or trade your personal information. We share data only with verified sub-processors necessary for providing our Service:

Paddle.com (Merchant of Record & Payment Gateway):

Handles secure checkout, payment processing, fraud prevention, VAT/tax compliance, and invoicing. Paddle processes payment data under its own privacy policy (paddle.com/legal/privacy).

Google Cloud & Firebase (Infrastructure & Hosting):

Provides enterprise cloud hosting, encrypted database storage, and secure user authentication. Data is protected with encryption in transit and at rest.

Meta / WhatsApp Business Platform:

Facilitates transactional appointment confirmation and reminder messages to salon clients who have requested digital alerts.

6. Data Security and Safeguards

We implement industry-standard technical, physical, and administrative safeguards designed to protect personal data against accidental loss, unauthorized access, alteration, or disclosure:

  • End-to-end TLS/SSL encryption for all data in transit
  • AES-256 encryption at rest for databases and backups
  • Role-based access controls (RBAC) ensuring staff only access data on a strict need-to-know basis
  • Continuous vulnerability scanning and automated security monitoring

7. Data Retention

We retain personal data for as long as your account remains active or as needed to provide you with the Service. Upon account termination, you may request data deletion; we will purge your tenant data within thirty (30) days, except for transaction and accounting records that we are legally mandated to retain under applicable commercial and tax laws.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete records.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data when no longer required.
  • Right to Restriction: Request restriction of processing under certain legal conditions.
  • Right to Data Portability: Request transfer of your data in a structured, commonly used machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact our Data Protection representative at info@beautydrivers.com. We respond to all verified requests within thirty (30) days.

9. Cookies and Local Storage

We use essential cookies and browser local storage strictly necessary for authentication sessions, preserving language preferences, and maintaining interface state. We do not employ intrusive tracking cookies across third-party websites without your consent.

10. International Transfers

As a global SaaS provider, data may be hosted in and accessed from secure data centers operated by our cloud partners (e.g. Google Cloud). Where data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are in place.

11. Updates to This Policy

We may revise this Privacy Policy periodically to reflect technological changes, regulatory requirements, or enhancements to our platform. Any updates will be posted on this page with an updated “Last updated” timestamp.

12. Contact Our Privacy Team

For any questions, requests, or concerns regarding your privacy or data protection rights, please contact:

EYETECHYN SOFTWARE YAZILIM LİMİTED ŞİRKETİ

Data Controller & Data Protection (Beauty Drivers)

Registered in Turkey • Mersis No: 0383101086400001 • Tax No: 3831010864

Address: Kısıklı Mah. Alemdağ Yan Yolu Cad. Aşiyan Apt. No: 17 İç Kapı No: 0 Üsküdar / İstanbul, Turkey

info@beautydrivers.com

Website: https://beautydrivers.com